• Implementation Associate

    Job Locations US-PA-Wilkes-Barre | US-CA-Santa Cruz, | US-PA-Conshohocken
    Posted Date 4 weeks ago(1/23/2019 8:12 AM)
    Job ID
    # of Openings
  • Overview

    Pepperjam’s Implementation Team is looking for a problem solver. 


    We teach advertisers how to implement Pepperjam’s tracking technology and ensure it is operating as intended.  You will guide advertisers through the initial onboarding and technical configuration and help them trouble-shoot in various environments.  This is a fast-paced environment and ideal for an individual who enjoys helping advertisers get the most from affiliate marketing.


    • Schedule and perform launch calls to collect all needed account information for implementation
    • Guide advertisers through technical set-up and ongoing web-tracking configurations
    • Communicate with Pepperjam customers via email and phone about their tracking
    • Perform audits and tests of tracking to identify and resolve issues
    • Prioritize independent and interdependent work in a team environment


    • 1+ years of work experience, preferred in technical support role or web development role
    • Undergraduate degree preferred
    • Comfortable with significant client interaction
    • Knowledge of HTML and tracking pixels
    • Familiar with Google Tag Manager and other tag management software
    • Familiar with ecommerce platforms such as Demandware, Shopify, Magento and others
    • Proficient with Excel
    • Ability to teach advertisers how tracking works via phone and email


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