Sr Associate, Publisher Development

Job Locations US-PA-Wilkes-Barre | US-PA-Conshohocken
Posted Date 1 week ago(2/14/2018 5:43 PM)
Job ID
# of Openings


Pepperjam Network’s Publisher Development Senior Associate is obsessed with customer satisfaction and is dedicated to helping build a publisher base that is unmatched in the industry. The ideal candidate excels at customer support, solving problems, and maintaining a publisher-first mentality. The Senior Associate will be responsible for providing superior customer support for our partners and assisting partners to drive revenue growth. He/she should excel at relationship building, analyzing affiliate programs and be self-motivated. The successful candidate will be an aggressive self-starter and must possess an unbelievably strong work ethic, intelligence, sense of urgency, positive attitude, tenacity, and have a desire to put the customer first every day.


  • Oversees and manages publisher relationships critical to the success of Pepperjam clients
  • Identifies and develops relationships at all levels of publisher organization
  • Optimize publisher accounts through identification and recommendation of programs, client specific needs/opportunities and competitive insights
  • Support premium placement brokering between publishers and client/service teams through media kit sourcing and delivery
  • Drive proactive product adoption of Placement Marketplace
  • Provide interface support and campaign expertise
  • Plans and designs demand generation efforts for new publisher acquisition; collaborates with marketing for deployment
  • Support publisher NPS and overall satisfaction
  • Recruit new affiliate publishing partners via demand generation planning and deployment
  • Manage publisher needs including, deal negotiations, reporting, tracking, offer setup information
  • Interface with operations, accounting, technology and sales to ensure publisher needs are taken care of


  • Bachelor's Degree in Business, Marketing, or a related field from an accredited college or university, or four years of digital marketing experience.
  • Exemplary verbal and written communication skills
  • Demonstrated ability to problem solve and make effective decisions in a fast-paced environment
  • Experience managing ROI-driven campaigns or previous experience as a publisher is preferred
  • Strong analytical skills, i.e., the ability to analyze results to determine key findings
  • Adept at prioritization of tasks and workload
  • Able to work independently with minimal supervision
  • Proven performance in independently researching and resolving complex client questions and concerns
  • Solid proficiency with Microsoft Excel, PowerPoint and Word


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