Pepperjam’s Agency Sr Associate is agency obsessed and focused on delivering the best possible agency experience to grow our agency relationships, help the agency’s grow their business, and have the agency’s brands excel within the network. The ideal candidate excels at customer support, solving problems, and maintaining a customer/ agency first mentality. The Sr Associate will be responsible for providing superior customer support for our partners and assisting partners to drive revenue growth. He/she should excel at relationship building, analyzing affiliate programs and be self-motivated. The successful candidate will be an aggressive self-starter and must possess an unbelievably strong work ethic, intelligence, sense of urgency, positive attitude, tenacity, and have a desire to put the customer first every day. The Sr Associate is also responsible for mentoring team members, and creating an ongoing communication and education dialog with our agencies at the divisional level.